eBooks & Podcasts

On No... Not Another Sale!

PodCast: How were your Christmas sales – up or down?

With TWO interest rate cuts recently, you’d expect monster sales, right?

So why is it so few pet retailers, vets and other pet industry people say they got them?  And what should we do now?

Barry Urquhart is Australia’s best known marketing ‘guru’ – his business, Marketing Focus is in demand here and internationally.

PetBiz Focus’s Kaye Browne spoke with him about what’s REALLY happening in the Australian market-place … and how pet businesses can improve their business performance with some simple changes…

PodCast: 'Barry Urquhart - Oh No... Not Another Sale!' - 11'00"

Barry Urquhart, Managing Director of Marketing Focus is author of the two largest selling books on customer service in Australasia, being:

* “Serves You Right!”
* “Service Please!”

Barry is an internationally recognised conference keynote speaker and consultant on quality customer service.

Mobile:         041 983 5555
Email:            This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Web:            www.marketingfocus.net.au 

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