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General Articles
Stories of general interest that cover everything from how a smile can change a not so good encounter into an almost 'forever' relationship and the dangers lurking behind the words you write in an email.
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Veterinarians, Vet Nurses & Practice Staff
Vet practices have several levels of client service.
By phone, face to face and follow up - check out those stories and more here
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Retailers, Boarding, Grooming etc
If you run your own pet related business - dealing with people face to face every day - this is the place for you!
Groomers, boarding kennels, pet retailers and any pet related businesses.
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The Fine Art of Communications
Communication is everything from body language to tone of voice, email and phone etiquette.
PetBiz Focus offers a range of services created especially for the pet retail and veterinary sector.
We create one on one 'private training sessions' either face to face or via Skype, or in small groups of 2-10 depending on the task. We provide written feedback and even 'mystery' shopping'- usually via the telephone. Find out exactly how your business sounds to first time callers and see if what you offer really is in your best interest!
Below are just some of the many services from PetBiz Focus.
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Media Releases
Having an event? - Just been awarded something special? - Won the Lottery??!
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eBooks & Podcasts
Sometimes the easiest way to pick up new ideas is through audio or video podcasts.
Listen in the car, on the plane or anywhere really. Most of our eBooks will also have audio to accompany them.
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Digital Solutions
With so much 'new media' around these days, it's easy to forget the basics.
This section looks at simple, cost effective ways to put a face to your brand & engage clients and customers at the same time
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About Us
We're passionate about many things. And we love working with passionate people. Communication and pets somehow seem to go hand in hand.
PetBiz Focus is not just us though as we seek out experts in the various fields of communication.
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Newsletters
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TED Talks
Because we're passionate about communications and ideas, we thought we should share some of the great videos from TED, a non profit site devoted to Ideas Worth Spreading.
So why TED?
Originally TED was a series of talks on Technology, Entertainment and Design. Since its inception in 1984, there have been TED talks on literally hundreds of topics, so to make it easy for you, we've hand-picked and will add to this site, our favourite talks we believe will inspire you in your pet related business.
Most talks are just 3 minutes long some a little longer, but if you do just one thing a day - take a few minutes to re-charge your mind and maybe change your thinking!
Some of our favourite TED talks